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  • How long does it take to get a reply after we send you a request for quotation?

    We will reply to you within 8 hours after we receive the inquiry during working days.
  • Are you a direct manufacturer or a trading company?

    We are a direct water dispenser factory with independent injection molding, sheet metal, hot and cold cylinder and assembly workshops, and we also have our own international trade department.
  • What kind of products can you supply?

    We mainly produce tabletop and vertical buckets, in-line water dispensers, water purifiers, RO machines and soda machines.
  • Can you make custom products?

    Yes, we can do customized products, we develop and produce products according to the drawings or samples provided by customers.
  • Do you have standard parts in production?

    Yes, we also have some standard parts mainly used in water dispensers, mainly hot and cold cylinders, faucets, plastic parts, sheet metal parts, etc.
  • What is the production capacity of your company?

    We have a total length of 500 meters of the automatic assembly line, a test line of 3×30 meters, and a product performance thermostatic test line that can accommodate up to 150 units of products at the same time.
  • How many employees do you have in your company and how many technicians are there?

    There are more than 150 employees in our company, including more than 30 professional technicians and 10 engineers.
  • How does your company guarantee the quality of products?

    First of all, we will have the corresponding inspection after each process, for the final product, we will do 100% full inspection in strict accordance with international standards; we have the most advanced and complete top equipment in the industry: an online dry test system, halogen leak detector, constant temperature, and humidity standard test chamber, 48-way temperature automatic test system, 6-way multi-functional power tester, high-temperature humidity, and heat test chamber, continuous noise automatic recorder, 5 automatic electrical performance testers, laser welding robot, laser cutting machine, microbiological physical and chemical laboratory, etc. The above equipment can fully ensure to provide customers with high-quality products, and at the same time can ensure to meet the customer's physical and chemical properties of the machine, non-destructive testing, safety performance testing, and other comprehensive testing requirements.
  • What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance, and then pay the balance when we see the bill of lading. Other special methods can be negotiated.
  • How do we deliver the goods to our customers?

    Usually, we ship by sea because we are in Suzhou, we are only 80km away from Shanghai port, so it is very convenient to export by sea. Of course, if the customer's goods are more urgent, we can also air freight, Shanghai international airport is very close to us.
  • Where do you mainly export your goods to?

    Our products are mainly exported to dozens of countries such as the USA, Germany, Japan, Spain, Italy, the UK, Korea, Australia, Canada, etc.